![]() You will see your video feed on two screens and the progress of the call test. ![]() You will just see yourself on both video feeds.Ī. The actual call test will now begin. The test will just send your video data and route it back to your device. It is not an actual call with a real person. This test aims to check if the device can send and receive data reliably for the call. If there are no other apps running, check the volume settings of your device to make sure that the speaker you will be using is selected as the default speaker, that it is not muted (If this is the case, the speaker icon will have a line across it), and that the volume level is sufficiently high so that you can hear the audio clearly.Ħ. If there is no sound or the sound output is too low, make sure that your device is not playing any other audio from different sources (Youtube, Music player apps, etc). Usually, the default device is selected and works fine in most cases.ī. If you have multiple output devices (eg: Bluetooth speakers, headsets/headphones, or other external speakers that are connected to your device, please make sure to click the correct speaker that you will be using for the call. If you can hear the audio well, click Yes.Ī. You can visually confirm the audio through a waveform shown on the left side of the speaker. A continuous audio clip will be played to test the speaker output of your device. If the mic works without any issues, you will see a waveform on the left side of the mic you have selected and will be taken to this screen to confirm that the mic works. If this is the case, you will need to coordinate this with your IT team to get their permission or have them do the installation instead.B. ![]() To unlock it, simply click on the Lock Icon in the bottom left corner and enter your computer’s password.įor some users that are on computers provided by their office or workplace, they could be managed by your IT team and may limit your option to download and install new apps. Note: Depending on your computer’s settings, your system preferences may be locked. Check the box for VSee, a prompt will then appear if you want to restart the app, choose Later. Under Security & Privacy, select Screen Recording.ħ. ![]() Double-click on the VSee icon in the Applications folder to launch VSee.Ħ. Drag (click and hold to drag) the VSee icon into the Applications folder.Ĥ. This is to ensure that the correct device is selected for the app to access.ģ. Upon logging in with your VSee Messenger account, you will be asked to test your camera and microphone. Please note that depending on your computer’s settings you may get a pop-up or a window asking your permission to proceed with the installation. Note: If you don't see the downloaded file at the bottom of your browser, you may go to your downloads folder or enter Ctrl + J which will open your browser’s download manager.Īfter clicking on the file, the installation should run by itself and show you the login page when done. The download should start automatically and will be saved on your downloads folder by default Users can do it in a few minutes and will be able to use the app right away by following the steps listed below.ġ. Downloading and installing VSee messenger to computers can be done with ease.
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